Shipping Policy
Shipping Policy
Processing Times
- Orders are processed within 5-7 business days (excluding weekends and holidays).
- Custom or handmade items may require additional processing time.
Shipping Rates & Delivery Estimates
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Calculated rates at checkout.
- Free shipping for orders over $75.
- Estimated delivery times vary based on your location and selected shipping method:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-4 business days
- International Shipping: 10-20 business days (if applicable)
Order Tracking
- Once your order ships, you will receive a confirmation email with a tracking number.
Shipping Restrictions
- We currently ship within [list countries/regions].
- We are not responsible for customs delays, duties, or taxes for international orders.
Lost, Stolen, or Damaged Packages
- We are not responsible for lost or stolen packages. Please contact the shipping carrier for assistance.
- If your order arrives damaged, email us at Oakwynnco@gmail.com within 48 hours with photos, and we’ll work to resolve the issue.
Questions?
If you have any shipping-related questions, reach out to us at Oakwynnco@gmail.com