Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

1. What is Oakwynn Co?
We’re a family-owned brand that creates fun, comfy, and slightly sarcastic merch for moms who run on coffee, chaos, dogs, and a healthy dose of humor. Whether you’re milking goats, chasing toddlers, or just trying to survive the day, we’ve got something for you.

2. What products do you sell?
We offer a variety of goodies for your everyday hustle. From funny homestead t-shirts, mugs, and stickers to dog-themed items, jeans, Etc. We’ve got something for everyone who enjoys a little laughter with their coffee.

3. What sizes do you offer?
We offer a wide range of sizes, from small to 3XL. Our tees and other items are made to fit comfortably, whether you’re rocking them while chasing kids or sipping coffee on the porch. Check individual product pages for size charts.

4. How do I care for my Oakwynn Co products?
For best results, follow these tips:

~ Wash your tees inside out with cold water.

~ Tumble dry low or hang to dry for longer-lasting colors.

~ Don’t iron directly on the printed design (we recommend flipping it inside out before ironing).

5. Do you ship internationally?
Yes, we do! We love spreading the love across borders. Shipping rates and times will vary based on your location, but we’ll get your order to you as quickly as possible. Please see our shipping page at the bottom of the page. 

6. How long will it take to get my order?
Orders typically ship within 2-10 business days. Delivery times vary based on your location, but we’ll send you tracking info so you can keep an eye on your package. (We know the anticipation is real!)

7. Can I change or cancel my order once it’s placed?
Once your order is placed, we start processing it right away, so we’re unable to make changes or cancel orders. Double-check everything before you hit that "Order" button! If you do have an issue, reach out to us as soon as possible, and we’ll do our best to help.

8. What if I have an issue with my order?
Oh no! We want you to love your Oakwynn Co gear. If there’s a problem with your order, shoot us an email at oakwynnco@gmail.com, and we’ll make it right. We’ve got your back!

9. How do I get in touch with Oakwynn Co?
You can reach us anytime at oakwynnco@gmail.com or through our social media pages. We love chatting with fellow coffee-loving, dog-obsessed, chaotic moms.

10. Do you offer returns or exchanges?

We do! We offer a 7-day return window for items that are unused, unworn, unwashed, with tags, and in their original packaging. To start a return, just email us at oakwynnco@gmail.com within 7 days of receiving your order. Please note: returns must be approved before being sent back—unapproved returns won’t be accepted.

For full details, check out our Return Policy.